Today I want to highlight an important element that can bring you more customers, increase sales and make your business grow to the next level.
Your business needs to have a website.
I will discuss with Lao Sopheak about why every business need a website and how to get it done in a proper way.
Sopheak is the owner of SOMBOK-IT, a very popular and well-known technology website in Khmer.
You can learn a lot of things related to technology and web development.
Let’s go straight to our conversation.
Santel: Thank Sopheak for accepting this conversation. Before we start, can you tell us a bit about yourself and the history of your website.
You wrote so many articles, how many do you have in your archives right now?
Sopheak: Thanks for inviting me to join this discussion.
Well, I started working with web development since 2009.
At that time, I create few blogs with focusing on daily activities and technologies (what I love the most).
In 2011, I created SOMBOK-IT. I spent a half-day of my daily activities to develop this site.
There are hundreds articles were published almost everyday.
I love technology.
I wrote about technology updates, tips and tricks in computer, smartphone and how to use programs in Windows or Mac etc.
Sometimes, I woke up at 2 AM to take a note about tip or trick that I would write tomorrow.
Some of my friends asked me, how much did you get back from your blog?
I said nothing.
I just want to share some experience or tips to everyone through SOMBOK-IT.
At least, I got some motivate comments from visitors. They said “Keep going, keep sharing us, I love your blog/website”.
I’m very excited when I read their comments.
Of course, now I have 5,000 visitors (average number) to visit SOMBOK-IT everyday.
I have several authors who wrote any technical, tips articles everyday, including me also.
There are 539 posts have been published right now.
I can feel it when I visit SOMBOK-IT for the first time.
It is built from a passion and heart without waiting for any return.
Since you know a lot about website, can you share with us from your own experiences, why every business should have a website?
Sopheak: That’s right. There are many ways that a website could help business to grow.
First of all, it is an online platform. So it is available all the time 24/7.
If you compare to a physical shop, you might open it at day time only.
If you have a website, people can access to the information about your company, products and can even purchase your products while you’re sleeping.
That’s the beauty of the technology.
It is relatively cheap to develop a website these days. It won’t cost you a fortune to develop a website as in the past. You can build it very quick, in a week or so.
Secondly, people can review the products and get the necessary information they want to know.
If your website is good, people can already decide to buy from you even before they contact you.
So you need to make sure that your website will help people in their decision to buy.
Thirdly, your website should play as a two ways communication between you and your customers.
People can give their feedback and comment after they use the products or your services.
You can display a certain numbers of testimonials from your existing customers.
Those testimonials will help to attract new customers and increase sales because there’s a prove that real people are receiving benefits from your business.
Santel: I totally agree. You don’t need to open your shop 7/24. People can know more about your and your business at their convenience time. If you provide all the information they need, they will contact you only when they want to close the deal.
You recently offer web development in 3 packages, can you tell us more about those services?
Sopheak: Of course, we can help all size of business to have a proper website. We provide 3 packages with fast site performance, unlimited products/service display, sitemap, responsive template design, online contact form with Google and more features.
We not only develop a website for you, we will make sure that your website could tell a story about your business and provide necessary information to facilitate people to choose product that they need.
Santel: Why do we need a responsive design? What is it for?
Sopheak: Responsive Design is a design that will auto re-size your website according to the device you are using.
For example, if you view the website from a desktop, we will display the original template. If you view it from a mobile device such as table, iPad or mobile phone, we will re-size, move or hide certain elements according to the size of the device.
Visitors don’t need to zoom-in to read any information from your sites.
Santel: That’s cool. KhmerBird is also using a responsive design.
Let’s say it is cheap and quick to build a nice website and provide all the information we have online so that people can come and read.
How to make sure that people find our website when they do the search?
Sopheak: That’s the important point.
Sometimes, your target customer don’t know your site URL. How could they suggest your business name by typing in Google Search?
SOMBOK-IT has also provide Search Engine Optimization (SEO) Service. This will help your sites to be the top search with your keyword of business.
Santel: I always scare to lose everything. Do you provide any backup in your web development package? I think it is essential.
Sopheak: Sure, we have to worry about backup data. Not only your computer data, document in your mobile devices, Website is also included. To make sure, the information in your business website won’t lose, we also provide a daily, weekly and monthly backup.
Santel: Thank you Sopheak for your time.
For people who want to develop a website for your business, I would recommend SOMBOK-IT.
They know what they are doing and you can trust in their reputation in the web development for so many years.
I wish you all the best for your business!